At AtelierPerfumery, we are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy outlines what data we collect, how we use it, and the rights you have over your information when you shop with us or interact with our website. 

By continuing to use our website or providing your personal information, you agree to the terms described in this policy.

AtelierPerfumeryis a curated luxury fragrance destinationoperatingacross the United Arab Emirates. We are dedicated to deliveringan exceptionaland personal experience to every customer, both online and in store.

When you browse, register, or place an order with us, we may collect the following: 

Information You Provide Directly 

• Full name and contact details including email address and phone number 
• Billing and delivery addresses 
• Payment information, which is always processed securely through certified payment gateways 
• Account login credentials 

Information Collected Automatically 

• Browser type and device information 
• Pages visited and time spent on our website 
• Cookie and session data used to improve your experience 

We use your personal data to provide you with the best possible experience. This includes: 

• Processing and fulfilling your orders accurately and on time 
• Communicating important updates about your order or delivery 
• Managing your account and purchase history 
• Preventing fraud and ensuring secure transactions 
• Improving our website, products, and services 
• Sending you personalized offers and updates where you have given us consent to do so 

We only share your information where it is necessary to operate our business effectively. This includes: 

• Delivery and logistics partners 
• Secure payment gateway providers 
• Customer support and technical service teams 
• Legal and regulatory authorities where required by UAE law 

We do not sell, rent, or trade your personal data to any third party for marketing purposes. 

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, The security of your personal information is important to us. We use industry-standard encryption and security protocols to protect your data from unauthorised access, loss, or misuse. All payment information is handled through certified and secure payment gateways and is never stored directly on our servers. 

While we take every reasonable precaution, please be aware that no method of digital transmission is entirely without risk. except as required to fulfill your orders (e.g., shipping companies), process payments, or comply with legal obligations. Our third-party service providers are contractually obligated to protect your information.

We use cookies to make your shopping experience smoother and more personalised. Cookies help us remember your preferences, understand how you use our website, and show you relevant content. 

You are free to disable cookies through your browser settings at any time. However, please note that doing so may affect the functionality of certain features on our website.

We retain your personal information only for as long as is necessary to fulfill the purposes described in this policy or to comply with applicable legal requirements. Once your data is no longer needed, it is securely deleted or anonymised. 

As a customer of AtelierPerfumery you have the right to: 

• Access the personal data we hold about you 
• Request corrections to any inaccurate information 
• Request deletion of your personal data 
• Withdraw consent for marketing communications at any time 
• Request that we limit how we process your data 

To exercise any of these rights please get in touch with us using the contact details below. 

Our website may include links to third-party websites or platforms. Please note thatAtelierPerfumeryis not responsible for the privacy practices or content of any external websites. We encourage you to read the privacy policies of any site you visit.

We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page and your continued use of our website following those changes will constitute your acceptance of the revised policy. 

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, our team is here to help. 

Working Hours: Monday to Saturday, 9 AM to 6 PM

Phone: +971 54 321 1370 

Email: info@atelierperfumery.com